Terms and Conditions

1. Introduction

Welcome to Campus City Online Shopping Mall ("we," "our," "us"). These terms and conditions ("Terms") apply to your access and use of our website and services ("Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. User Accounts
2.1 Account Registration

You may be required to create an account to access certain features of our Services. You agree to provide accurate, current, and complete information during the registration process and update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

2.2 Account Security

You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to comply with these security obligations.

3. Use of Services
3.1 Prohibited Activities
You agree not to:
  • Violate any laws or regulations.
  • Infringe upon our or any third party’s intellectual property rights.
  • Engage in any fraudulent or deceptive activities.
  • Interfere with or disrupt the operation of our Services.
  • Upload or transmit any viruses or malicious code.
  • Use any automated system or software to extract data from our website for commercial purposes
3.2 User Content

You are solely responsible for any content you post, upload, or otherwise make available through our Services. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display your content in connection with our Services.

4. Transactions
4.1 Product Listings

We strive to ensure that the information on product listings is accurate and up-to-date. However, we do not warrant the accuracy or completeness of such information. Prices and availability are subject to change without notice.

4.2 Orders

By placing an order, you make an offer to purchase the products under these Terms. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing or descriptions, or issues identified by our fraud detection system.

4.3 Payment

Payment must be made at the time of placing an order through the available payment methods on our site. You agree to provide current, complete, and accurate billing information.

5. Shipping and Delivery
5.1 Shipping

We will arrange for the shipment of the products to you according to the shipping options selected at the time of purchase. Shipping costs and estimated delivery times are provided at checkout.

5.2 Delivery

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by factors beyond our control, including but not limited to customs clearance, transportation delays, or natural disasters.

6. Returns and Refunds
6.1 Return Policy

Our return policy is available on our website. You must follow the instructions provided in our return policy to initiate a return. Items must be returned in their original condition and packaging.

6.2 Refunds

Refunds will be processed according to our return policy. Refunds will be issued in the original form of payment, subject to any applicable deductions for shipping or restocking fees.

7. Intellectual Property
7.1 Ownership

All content and materials on our website, including but not limited to text, graphics, logos, and images, are the property of Campus City Online Shopping Mall or its licensors and are protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes.

8. Limitation of Liability

To the maximum extent permitted by law, Campus City Online Shopping Mall shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Campus City Online Shopping Mall and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of our Services or violation of these Terms.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Tanzania. Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in Tanzania.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at campuscityshoppingmall@gmail.com